Store PolicyOrder Processing & ShippingAll orders are processed within 1–2 business days after payment is received. Once your order has shipped, a tracking number will be provided so you can monitor the delivery status.Please ensure that your shipping address is correct before completing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.Payment PolicyPayment is required at the time of purchase for all orders placed through our website.Wholesale or special orders arranged outside the website must also be paid before shipping unless otherwise agreed upon.Returns & ExchangesDue to the nature of fragrance oils and personal care products, all sales are final. We do not accept returns or exchanges.If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue so we can resolve it.Wholesale OrdersWholesale pricing is available for approved customers. Please contact us directly for bulk pricing and product availability.ContactIf you have any questions about your order, please contact us and we will respond as soon as possible.